KPI Library
Industry-specific Key Performance Indicators (KPIs) to apply in your metrics
Revenue per Tonne-Kilometre (RTK)
Revenue earned per tonne of freight per kilometre, measuring freight yield
Revenue vs. Target
Percentage of revenue target achieved in a given period
Rework Cost as % of Contract Value
Cost of defective work requiring correction as a percentage of total contract value
Rolling Forecast Revision Rate
Frequency with which the rolling forecast is materially revised, indicating forecast reliability
Safety Incident Rate
Energy – recordable safety incidents per million hours worked across field and plant operations
SAIDI
System Average Interruption Duration Index – average total duration of power interruptions per customer in a period
SAIFI
System Average Interruption Frequency Index – average number of supply interruptions per customer in a period
Sales Content Usage Rate
Percentage of available sales enablement content assets (decks, one-pagers, case studies) actively used by reps in a period
Sales Conversion Rate
Percentage of leads or prospects that convert into paying customers
Sales Cycle Length
Average number of days from opportunity creation to closed-won
Sales per Square Foot
Revenue generated per square foot of retail floor space, measuring store productivity
Sales Rep Ramp Time
Average number of weeks from a new sales hire starting to achieving full quota productivity
Sales ROI
Return on investment from sales activities relative to the cost of running the sales function
Sales Tool Adoption Rate
Percentage of sales reps actively using core sales technology (CRM, sales engagement platform, conversation intelligence) as intended
Sales Volume
Total value of properties sold or leased by an agent or team in a period
Same-Store Sales Growth (Comparable Sales)
Revenue growth from stores open for at least one full year, excluding new openings
Schedule Adherence
Percentage of production orders completed on the planned production date
Schedule Adherence Rate
Percentage of scheduled shifts that are worked as planned without late starts, early finishes, or no-shows
Schedule Variance (SV)
Difference between planned and actual project progress using Earned Value methodology
Scholarship Utilisation Rate
Percentage of allocated scholarship funding that is awarded and taken up by eligible students
Scrap Rate
Percentage of raw material or finished product discarded due to defects or non-conformance
Seasonal Retention Rate
Percentage of seasonal or temporary workers who are rehired in subsequent seasons
Sell-Through Rate
Percentage of available inventory sold during a period, measuring stock management effectiveness
Seminar / Event Lead Conversion Rate
Percentage of prospects attending a client event or seminar who subsequently open a product or account
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