KPI Library
Industry-specific Key Performance Indicators (KPIs) to apply in your metrics
14 results
Annual Recurring Revenue (ARR)
Annualised value of recurring subscription revenue
App Store Rating
Average user rating of the product on app marketplaces (App Store, Google Play, G2, Capterra)
Engineering Offer Acceptance Rate
Percentage of job offers extended to software engineers and technical candidates that are accepted
Expansion MRR Rate
Expansion MRR from existing customers as a percentage of total MRR, measuring the contribution of upsell and cross-sell to growth
Feature Adoption Rate
Percentage of customers using a specific product feature, used to measure rollout success
Free-to-Paid Conversion Rate
Percentage of free trial or freemium users who convert to a paid subscription
Hackathon & Innovation Participation Rate
Percentage of technical employees participating in internal innovation events or hackathons, measuring development culture
Monthly Recurring Revenue (MRR)
Predictable recurring revenue generated each month from active subscriptions
MRR Growth Rate
Month-over-month percentage increase in Monthly Recurring Revenue
Product Adoption Rate
Percentage of licensed users actively using the product, indicating engagement and churn risk
Product-Led Growth (PLG) Activation Rate
Percentage of free or trial sign-ups that complete a key activation milestone within the product
Product-Qualified Lead (PQL) Conversion Rate
Percentage of users identified as product-qualified (based on usage signals) who convert to a paid customer
Technical Talent Attrition Rate
Voluntary turnover rate specifically among software engineers, data scientists, and product managers
Trial-to-Demo Conversion Rate
Percentage of free trial sign-ups who also book a sales demo (product-led + sales-assisted motion)
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