KPI Library
Industry-specific Key Performance Indicators (KPIs) to apply in your metrics
Value at Risk (VaR) Utilisation
Trading book VaR as a percentage of the approved VaR limit
Viral / Referral Coefficient (K-Factor)
Average number of new users each existing user generates through referral or word-of-mouth
Voluntary Turnover Rate
Percentage of employees who choose to leave the organisation (resignations only, excluding redundancies and dismissals)
Volunteer Retention Rate
Percentage of active volunteers from the previous period who remain engaged in the current period
Volunteer Satisfaction Score
Average satisfaction rating from volunteers regarding their experience with the organisation
Vulnerability Remediation Time
Average days to remediate identified critical or high vulnerabilities after discovery
Waitlist Length
Number of eligible beneficiaries waiting to access services, indicating unmet demand
Waste Diversion Rate
Percentage of total waste generated that is diverted from landfill through recycling or reuse
Website Bounce Rate
Percentage of website visitors who leave after viewing only one page without taking any action
Website Conversion Rate
Percentage of website visitors who complete a desired action (form fill, demo request, sign-up)
Website Sessions
Total number of visits to the company website in a period
Weighted Average Cost of Capital (WACC)
Blended rate of return required by debt and equity providers, used as investment hurdle rate
Win Rate
Percentage of opportunities that result in a closed-won deal
Win/Loss Analysis Coverage Rate
Percentage of closed deals (won and lost) for which a structured win/loss debrief has been completed
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