KPI Library
Industry-specific Key Performance Indicators (KPIs) to apply in your metrics
5 results
SalesRevenue
Billable Utilisation Rate
Percentage of consultant time billed to clients versus total available working time
Operations & Supply ChainQuality
On-Budget Project Delivery Rate
Percentage of client projects delivered within the agreed budget
Operations & Supply ChainQuality
On-Time Project Delivery Rate
Percentage of client projects delivered by the originally agreed deadline
Operations & Supply ChainQuality
Post-Project Client CSAT
Average client satisfaction rating collected immediately after project completion
Operations & Supply ChainFinancial control
Project Margin
Profit margin on individual client projects after all direct project costs
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