KPIOperations & Supply Chain

Customs Clearance Time

Average days from goods arriving at border to customs clearance being granted

What is Customs Clearance Time?

Customs clearance time is the average number of days from a shipment's arrival to its clearance by customs. It shows how quickly goods can be released for delivery.

Delays at customs add cost and can disrupt supply chains, so shorter times are valuable.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Customs & Compliance
Industry
Logistics & Transport
Type
Lagging
Impact
Efficiency
Unit
days
Measurement frequency
Monthly
Formula
Sum of days from arrival to clearance / Number of shipments cleared

How to calculate it

Add up the days from arrival to clearance across shipments and divide by the number of shipments cleared.

For example, if 50 shipments took a combined 150 days to clear, the average is 3 days.

Split by port, route and type of goods, and look at the longest delays.

Where it is used

  • Improving supply chain speed

    Cut delays.

  • Choosing routes and brokers

    Compare performance.

  • Planning lead times

    Set realistic expectations.

How to improve it

Tips and common mistakes

  • Incorrect paperwork is a common cause of delay.
  • Follow customs rules carefully.
  • Record the reason for each hold.

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