KPIOperations & Supply Chain

Course Completion Rate

Percentage of enrolled students who complete a specific course or module without withdrawing

What is Course Completion Rate?

Course completion rate is the percentage of students enrolled on a course who complete it. It shows how many students finish what they start.

Low completion can signal problems with teaching, support, fit or workload, and it affects outcomes and funding.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Course Delivery
Industry
Education
Type
Lagging
Impact
Quality
Unit
%
Measurement frequency
Per course / Annual
Formula
(Students completing course / Students enrolled in course) × 100

How to calculate it

Divide students completing the course by students enrolled in the course, and multiply by 100.

For example, if 180 of 200 enrolled students completed, the rate is 90%.

Define completion clearly, and compare by course, cohort and student group.

Where it is used

  • Improving courses

    Find where students drop out.

  • Supporting students

    Identify at-risk groups.

  • Reporting outcomes

    Show results.

How to improve it

Tips and common mistakes

  • Compare like courses and cohorts.
  • Look at differences between student groups.
  • Not all non-completion is negative, for example transfers.

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