Total Volunteer Hours
Total hours contributed by volunteers in a period, representing the in-kind resource value to the organisation
What is Total Volunteer Hours?
Total volunteer hours is the sum of all hours logged by active volunteers in a period. It shows how much time people are giving to an organisation.
It is a core measure of volunteer contribution and a simple way to report the scale of volunteering.
How this KPI is measured
- Function
- Human Resources
- Sub-function
- Volunteer Management
- Industry
- Not-for-Profit / Charity
- Type
- Lagging
- Impact
- People
- Unit
- hrs
- Measurement frequency
- Monthly / Quarterly
- Formula
- Sum of all hours logged by active volunteers in period
How to calculate it
Add up all the hours logged by active volunteers in the period.
For example, if 400 volunteers gave a combined 16,000 hours in a quarter, the total is 16,000 hours.
Make logging easy and consistent, and track by role and activity to see where time goes.
Where it is used
Reporting
Show the scale of volunteering.
Planning
Match volunteers to needs.
Recognising contribution
Thank volunteers.
How to improve it
Tips and common mistakes
- Hours alone do not show impact.
- Underreporting is common. Make logging simple.
- Read with retention and satisfaction.
More Human Resources kpi library
Build better plans, faster
Join the waitlist for early access to curated insights, flexible templates, and rapid iteration across strategy, planning, and project management.