KPIHuman Resources

Diversity & Inclusion (D&I) Index

Composite measure of workforce diversity across gender, ethnicity, and other protected characteristics at various levels of the organisation

What is Diversity & Inclusion (D&I) Index?

Diversity and inclusion index shows how far the workforce represents target groups at each organisational level, compared with defined targets or external benchmarks. It gives a structured view of progress on representation.

Representation at senior levels, not just overall, shows whether opportunities are open to everyone.

How this KPI is measured

Function
Human Resources
Sub-function
Workforce Planning
Industry
All Industries
Type
Lagging
Impact
People
Unit
%
Measurement frequency
Annual
Formula
% representation of target groups at each organisational level vs. defined targets or external benchmarks

How to calculate it

For each level, measure the percentage representation of the target groups and compare it with the target or benchmark.

For example, if a target is 40% women at senior level and the current figure is 32%, the level is at 80% of target.

Define groups and targets carefully and lawfully, collect data voluntarily and confidentially, and combine with inclusion measures from surveys.

Where it is used

  • Tracking representation

    See progress by level.

  • Finding barriers

    Identify where people drop out.

  • Reporting

    Meet disclosure requirements.

How to improve it

Tips and common mistakes

  • Data protection rules on personal characteristics vary. Take advice.
  • Representation is not the same as inclusion.
  • Focus on removing barriers, not only counting.

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