KPIHuman Resources

Clinical Staff Burnout Rate

Percentage of clinical staff reporting high burnout symptoms via validated survey (e.g. Maslach Burnout Inventory)

What is Clinical Staff Burnout Rate?

Clinical staff burnout rate is the percentage of clinical staff whose survey results are above a burnout threshold. It shows how many doctors, nurses and other clinicians are showing signs of exhaustion and strain.

Burnout harms staff wellbeing and patient safety, and drives people out of the profession, so monitoring it helps organisations act early.

How this KPI is measured

Function
Human Resources
Sub-function
Talent Retention
Industry
Healthcare
Type
Lagging
Impact
People
Unit
%
Measurement frequency
Quarterly / Annual
Formula
(Clinical staff scoring above burnout threshold / Total clinical staff surveyed) × 100

How to calculate it

Divide clinical staff scoring above the burnout threshold by total clinical staff surveyed, and multiply by 100.

For example, if 240 of 800 surveyed clinicians scored above threshold, the rate is 30%.

Use a validated burnout survey tool, keep responses confidential, and look at results by team and role.

Where it is used

  • Protecting staff wellbeing

    Find teams under strain.

  • Retaining clinicians

    Address causes of leaving.

  • Supporting patient safety

    Reduce risk from fatigue.

How to improve it

Tips and common mistakes

  • Fix causes such as workload and staffing, not just resilience training.
  • Handle results confidentially.
  • Track trends and act.

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