KPIHuman Resources

HR Cost per Employee

Total cost of running the HR function divided by total headcount

What is HR Cost per Employee?

HR cost per employee is the total cost of the HR function divided by the average headcount. It shows how much is spent on HR support for each person.

It is used to gauge the efficiency of the HR function, though it must be read alongside the quality of service.

How this KPI is measured

Function
Human Resources
Sub-function
HR Operations
Industry
All Industries
Type
Lagging
Impact
Financial control
Unit
$
Measurement frequency
Annual
Formula
Total HR function costs / Average headcount

How to calculate it

Divide total HR function costs by average headcount.

For example, if HR costs were 800,000 and average headcount was 1,000, the cost per employee is 800.

Include HR staff, systems, and outsourced services consistently, and compare with your own history and similar organisations.

Where it is used

  • Managing HR budget

    Track cost.

  • Benchmarking

    Compare with peers.

  • Evaluating change

    Assess new systems or outsourcing.

How to improve it

Tips and common mistakes

  • The lowest cost is not the goal. Balance with service quality.
  • Compare against similar sectors and sizes.
  • Include the cost of HR systems.

More Human Resources kpi library

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