KPIHuman Resources

HR Cost as % of Revenue

Total people costs (salaries, benefits, HR function) expressed as a percentage of total revenue

What is HR Cost as % of Revenue?

HR cost as a percentage of revenue is the share of revenue spent on HR and people costs. It shows how much of income goes on running the people function.

It lets organisations of different sizes be compared and helps judge whether HR is well resourced for the business.

How this KPI is measured

Function
Human Resources
Sub-function
Workforce Planning
Industry
All Industries
Type
Lagging
Impact
Financial control
Unit
%
Measurement frequency
Quarterly / Annual
Formula
(Total HR and people costs / Total revenue) × 100

How to calculate it

Divide total HR and people costs by total revenue, and multiply by 100.

For example, if HR costs were 1,200,000 and revenue was 100,000,000, the share is 1.2%.

Decide consistently what to include, such as HR team salaries, systems, recruitment and training, and compare against your own history and similar organisations.

Where it is used

  • Benchmarking

    Compare with similar companies.

  • Budgeting HR

    Plan resources.

  • Evaluating efficiency

    Track over time.

How to improve it

Tips and common mistakes

  • The lowest ratio is not the goal.
  • Revenue swings change the ratio.
  • Compare with peers that define costs the same way.

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