Registered Clinical Staff Fill Rate
Percentage of clinical vacancies (nurses, doctors, allied health) filled with qualified registered professionals vs. agency or locum cover
What is Registered Clinical Staff Fill Rate?
Registered clinical staff fill rate is the percentage of shifts or roles requiring registered clinical staff that are filled by substantive employees, rather than temporary agency or bank staff. It shows how well a healthcare provider staffs itself with its own registered workforce.
Continuity of staff supports quality of care and controls cost, since temporary staffing is usually more expensive.
How this KPI is measured
- Function
- Human Resources
- Sub-function
- Talent Acquisition
- Industry
- Healthcare
- Type
- Lagging
- Impact
- Quality
- Unit
- %
- Measurement frequency
- Monthly
- Formula
- (Shifts or roles filled by substantive registered staff / Total shifts or roles requiring registered staff) × 100
How to calculate it
Divide shifts or roles filled by substantive registered staff by the total shifts or roles requiring registered staff, and multiply by 100.
For example, if 8,500 of 10,000 required registered shifts were filled by substantive staff, the fill rate is 85%.
Track by ward and profession, and look at the use of temporary staff to cover the gap.
Where it is used
Managing staffing
Track use of own staff.
Controlling agency spend
Reduce temporary cost.
Protecting quality of care
Maintain continuity.
How to improve it
Tips and common mistakes
- Staffing levels must meet safety requirements first.
- Track vacancies and turnover alongside.
- Look at the cost of temporary staffing.
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