KPIHuman Resources

Staff Sickness Absence Rate

Average number of working days lost per employee due to sickness, indicating workforce wellbeing

What is Staff Sickness Absence Rate?

Staff sickness absence rate is the average number of sick days taken per employee in a period. It shows how much working time is lost to illness.

Sickness absence costs money in lost productivity and cover, and can signal wellbeing problems in the workplace.

How this KPI is measured

Function
Human Resources
Sub-function
Wellbeing
Industry
All Industries
Type
Lagging
Impact
People
Unit
days
Measurement frequency
Monthly / Quarterly
Formula
Total sick days taken / Average headcount

How to calculate it

Divide total sick days taken by average headcount.

For example, if employees took 5,400 sick days over a year and average headcount was 600, the rate is 9 days per employee.

Split into short-term and long-term absence and by team, since the causes and best responses differ.

Where it is used

  • Managing absence cost

    Track lost time.

  • Finding wellbeing issues

    Spot teams under strain.

  • Planning cover

    Estimate staffing needs.

How to improve it

Tips and common mistakes

  • Handle health data sensitively and lawfully.
  • Look at long-term absence separately.
  • Do not punish people for being genuinely ill.

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