KPIHuman Resources

High Performer Retention Rate

Percentage of employees rated as high performers who remain with the organisation

What is High Performer Retention Rate?

High performer retention rate is the percentage of an organisation's top performers who stay over a period. It shows whether the people who contribute most are being kept.

Losing high performers is costly, so this rate is a more telling measure than overall turnover.

How this KPI is measured

Function
Human Resources
Sub-function
Performance Management
Industry
All Industries
Type
Lagging
Impact
People
Unit
%
Measurement frequency
Annual
Formula
(High performers retained / Total high performers at start of period) × 100

How to calculate it

Divide high performers retained by total high performers at the start of the period, and multiply by 100.

For example, if there were 100 high performers at the start of the year and 92 remained, the rate is 92%.

Define high performers using a consistent rating, and follow the same group through the period.

Where it is used

  • Protecting key talent

    Spot risk.

  • Evaluating retention efforts

    Test whether they work.

  • Understanding why top people leave

    Learn from exits.

How to improve it

Tips and common mistakes

  • Compare with retention of other staff.
  • Avoid bias in identifying high performers.
  • Small groups make the rate volatile.

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