KPIHuman Resources

New Volunteer Recruitment Rate

Number of new volunteers who join and complete induction in a period

What is New Volunteer Recruitment Rate?

New volunteer recruitment rate is the number of volunteers who complete their induction in a period. It shows how many new people are joining the volunteer team.

Counting completed inductions, rather than sign-ups, shows how many are ready to start.

How this KPI is measured

Function
Human Resources
Sub-function
Volunteer Recruitment
Industry
Not-for-Profit / Charity
Type
Leading
Impact
People
Unit
#
Measurement frequency
Monthly / Quarterly
Formula
Count of volunteers completing induction in period

How to calculate it

Count the volunteers completing induction in the period.

For example, if 85 people finished induction in a quarter, the figure is 85.

Also track how many enquiries and applications it took, to understand how well the recruitment process converts interest into active volunteers.

Where it is used

  • Tracking volunteer growth

    See new people joining.

  • Improving recruitment

    Find drop-off points.

  • Planning induction

    Schedule resources.

How to improve it

Tips and common mistakes

  • Quick follow-up keeps interest.
  • Safeguarding checks may cause delays, so plan for them.
  • Track the retention of new volunteers.

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