KPIHuman Resources

Monetary Value of Volunteer Time

Estimated financial value of volunteer hours contributed, based on replacement cost or national living wage

What is Monetary Value of Volunteer Time?

Monetary value of volunteer time is an estimate of what it would cost to pay for the hours that volunteers give. It puts a money figure on volunteer contribution.

It helps charities show the scale of their volunteer effort to funders and the public and recognise the value people give freely.

How this KPI is measured

Function
Human Resources
Sub-function
Volunteer Management
Industry
Not-for-Profit / Charity
Type
Lagging
Impact
Financial control
Unit
$
Measurement frequency
Annual
Formula
Total volunteer hours × Hourly replacement rate (e.g. national living wage or sector benchmark)

How to calculate it

Multiply total volunteer hours by an hourly replacement rate, such as the national living wage or a sector benchmark.

For example, if volunteers gave 20,000 hours and the replacement rate is 12 per hour, the value is 240,000.

Choose the rate and explain it, and remember that it is a notional figure and not actual income.

Where it is used

  • Reporting to funders

    Show contribution.

  • Communicating impact

    Recognise volunteers.

  • Planning resources

    Understand the value of the volunteer base.

How to improve it

Tips and common mistakes

  • It is a notional value, not income.
  • Be clear about the rate you use.
  • Do not use it in a way that undervalues the purpose of volunteering.

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