KPIHuman Resources

Regulatory Licence & Certification Compliance Rate

Percentage of employees in regulated roles holding valid, current professional licences or certifications required by the regulator (e.g. FCA, SEC)

What is Regulatory Licence & Certification Compliance Rate?

Regulatory licence and certification compliance rate is the percentage of employees in regulated roles who hold a current licence. In financial services, many roles legally require it.

An employee working without the right licence exposes the firm to regulatory action, so this rate must stay very high.

How this KPI is measured

Function
Human Resources
Sub-function
Compliance
Industry
Financial Services
Type
Lagging
Impact
Risk
Unit
%
Measurement frequency
Monthly / Quarterly
Formula
(Employees in regulated roles with current licence / Total employees in regulated roles) × 100

How to calculate it

Divide employees in regulated roles with a current licence by total employees in regulated roles, and multiply by 100.

For example, if 480 of 500 regulated employees hold a current licence, the rate is 96%.

Track expiry dates and renewal requirements, and never allow someone to perform a regulated activity without a valid licence.

Where it is used

  • Meeting regulatory obligations

    Show compliance.

  • Managing renewals

    Avoid lapses.

  • Reducing regulatory risk

    Prevent breaches.

How to improve it

Tips and common mistakes

  • The target is effectively 100%.
  • Requirements differ by country and role.
  • Keep clear evidence.

More Human Resources kpi library

← All kpi library

Build better plans, faster

Join the waitlist for early access to curated insights, flexible templates, and rapid iteration across strategy, planning, and project management.