KPILegal, Risk & Compliance

Policy Attestation Completion Rate

Percentage of employees completing annual policy attestations on time

What is Policy Attestation Completion Rate?

Policy attestation completion rate is the percentage of employees required to confirm that they have read and will follow a policy who have done so. It shows how well policy acknowledgement is being completed.

Attestation gives evidence that staff have been told about key rules, which matters for compliance and if something goes wrong.

How this KPI is measured

Function
Legal, Risk & Compliance
Sub-function
Compliance
Industry
All Industries
Type
Lagging
Impact
Risk
Unit
%
Measurement frequency
Annual
Formula
(Employees completing attestation / Total employees required to complete) × 100

How to calculate it

Divide employees completing attestation by total employees required to complete it, and multiply by 100.

For example, if 960 of 1,000 required employees completed it, the rate is 96%.

Set clear deadlines, track by team, and follow up on those overdue.

Where it is used

  • Demonstrating compliance

    Show staff acknowledged rules.

  • Managing follow-up

    Find those overdue.

  • Supporting audits

    Provide evidence.

How to improve it

Tips and common mistakes

  • Attestation is not the same as understanding. Support with training.
  • Avoid too many attestations at once.
  • Track new joiners.

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