KPIHuman Resources

Offer Acceptance Rate

Percentage of job offers extended that are accepted by candidates

What is Offer Acceptance Rate?

Offer acceptance rate is the percentage of job offers that candidates accept. It shows how attractive the organisation's offers and hiring experience are.

A low rate wastes recruitment effort and delays filling roles.

How this KPI is measured

Function
Human Resources
Sub-function
Talent Acquisition
Industry
All Industries
Type
Lagging
Impact
Quality
Unit
%
Measurement frequency
Monthly / Quarterly
Formula
(Offers accepted / Offers extended) × 100

How to calculate it

Divide offers accepted by offers extended, and multiply by 100.

For example, if 85 of 100 offers were accepted, the rate is 85%.

Ask decliners why, and split by role, level and location.

Where it is used

  • Checking competitiveness

    Test pay and package.

  • Improving the process

    Find where candidates lose interest.

  • Planning hiring

    Estimate offers needed.

How to improve it

Tips and common mistakes

  • A very high rate may mean offers are more generous than needed.
  • Consider counteroffers from current employers.
  • Track reasons for declining.

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