KPIMarketing

Marketing Qualified Account (MQA) Rate

Percentage of target accounts showing sufficient engagement to be flagged for sales outreach (ABM context)

What is Marketing Qualified Account (MQA) Rate?

Marketing qualified account (MQA) rate is the percentage of target accounts that have shown enough engagement to be considered ready for sales attention. It is the account-based version of the marketing qualified lead.

Instead of counting individual people, it looks at whether a whole company is showing collective interest.

How this KPI is measured

Function
Marketing
Sub-function
Marketing Operations
Industry
All Industries
Type
Leading
Impact
Operational
Unit
%
Measurement frequency
Monthly / Quarterly
Formula
(Accounts reaching MQA threshold / Total target accounts in programme) × 100

How to calculate it

Divide the number of accounts reaching the MQA threshold by the total number of target accounts in the programme, and multiply by 100.

For example, if 45 of 300 target accounts have reached the threshold, the rate is (45 / 300) x 100 = 15%.

Define the threshold using account-level engagement, such as several contacts interacting, and agree it with sales.

Where it is used

  • Tracking ABM progress

    See how many accounts are warming up.

  • Handing off to sales

    Pass qualified accounts at the right time.

  • Improving campaigns

    Learn which activity moves accounts to qualification.

How to improve it

Tips and common mistakes

  • Update the threshold as you learn what predicts deals.
  • Look at conversion from MQA to opportunity to check quality.
  • Match contacts to accounts accurately.

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