KPIMarketing

Event / Webinar Registrations

Number of people registered for a marketing-hosted event or webinar

What is Event / Webinar Registrations?

Event and webinar registrations is the number of people who signed up for events in a period. It is an early indicator of the interest an event is attracting.

Registrations are a leading measure. Because many registrants never attend, it is best read with attendance and lead measures.

How this KPI is measured

Function
Marketing
Sub-function
Events & Webinars
Industry
All Industries
Type
Leading
Impact
Operational
Unit
#
Measurement frequency
Per event
Formula
Count of event registrations in period

How to calculate it

Count the registrations received for events in the period.

For example, if a webinar series received 950 registrations in a month, the figure is 950.

Track registrations over the weeks before an event to see whether promotion is on track, and record the source of each registration.

Where it is used

  • Monitoring promotion

    See in time whether an event will hit its target.

  • Comparing channels

    Find which channels drive registrations.

  • Planning capacity

    Size venues, speakers and follow-up.

How to improve it

Tips and common mistakes

  • Registrations are not attendance. Expect a large drop-off, especially for free events.
  • Look at the source of registrations to find high-quality channels.
  • Start promotion early, since most registrations arrive in the final days.

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