KPIHuman Resources

Skills Gap Coverage Rate

Percentage of identified critical skill gaps in the workforce that are being actively addressed through training or hiring

What is Skills Gap Coverage Rate?

Skills gap coverage rate is the percentage of critical skill gaps that have an active development plan. It shows how well an organisation is responding to the skills it lacks.

Identifying gaps is only useful if action follows, and this rate shows how many gaps are being addressed.

How this KPI is measured

Function
Human Resources
Sub-function
Learning & Development
Industry
All Industries
Type
Leading
Impact
People
Unit
%
Measurement frequency
Quarterly / Annual
Formula
(Critical skill gaps with active development plan / Total critical skill gaps identified) × 100

How to calculate it

Divide critical skill gaps with an active development plan by total critical skill gaps identified, and multiply by 100.

For example, if 40 critical gaps were identified and 30 have active plans, coverage is 75%.

Define critical gaps in relation to strategy, and check that plans are real, with owners, actions and dates.

Where it is used

  • Closing capability gaps

    Act on identified needs.

  • Planning learning spend

    Prioritise.

  • Supporting strategy

    Build required skills.

How to improve it

Tips and common mistakes

  • Having a plan is not the same as closing the gap. Track outcomes.
  • Consider hiring as well as training.
  • Revisit as strategy changes.

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