KPILegal, Risk & Compliance

Operational Loss Events

Number and value of operational risk incidents in a period

What is Operational Loss Events?

Operational loss events is the count and total value of all recorded losses from operational failures in a period, such as errors, system failures, fraud or process breakdowns. It shows how much operational risk is turning into real losses.

For financial firms, tracking these events supports capital planning and helps focus fixes on the biggest causes.

How this KPI is measured

Function
Legal, Risk & Compliance
Sub-function
Operational Risk
Industry
Financial Services
Type
Lagging
Impact
Risk
Unit
#
Measurement frequency
Monthly / Quarterly
Formula
Count and sum value of all recorded operational loss events in period

How to calculate it

Count the operational loss events recorded in the period and add up their values.

For example, if a firm recorded 42 loss events with a combined value of 3,200,000, the figures are 42 events and 3,200,000.

Classify events by type and business line using a standard categorisation, encourage complete reporting, and include near misses where they are useful for learning.

Where it is used

  • Managing operational risk

    See what goes wrong.

  • Guiding control investment

    Fix the biggest causes.

  • Supporting capital and reporting

    Provide data for regulators.

How to improve it

Tips and common mistakes

  • Under-reporting hides risk. Encourage openness.
  • Look at both count and value.
  • Include near misses for learning.

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