KPILegal, Risk & Compliance

Non-Performing Loan (NPL) Ratio

Proportion of loans that are in or near default

What is Non-Performing Loan (NPL) Ratio?

Non-performing loan ratio is the percentage of a lender's loan portfolio that is in default or close to it. It shows the quality of the loans a financial institution holds.

A rising ratio signals credit problems that may lead to losses and requires closer risk management.

How this KPI is measured

Function
Legal, Risk & Compliance
Sub-function
Credit Risk
Industry
Financial Services
Type
Lagging
Impact
Risk
Unit
%
Measurement frequency
Quarterly
Formula
(Non-performing loans / Total loan portfolio) × 100

How to calculate it

Divide non-performing loans by the total loan portfolio, and multiply by 100.

For example, if 30,000,000 of a 1,000,000,000 portfolio is non-performing, the ratio is 3%.

A loan is usually classed as non-performing when payments are overdue by a set period, often 90 days, but definitions vary by regulator, so follow the one that applies to you.

Where it is used

  • Monitoring credit quality

    Track portfolio health.

  • Setting provisions

    Plan for losses.

  • Meeting regulatory reporting

    Report to supervisors.

How to improve it

Tips and common mistakes

  • Definitions differ by regulator.
  • Treat customers in difficulty fairly.
  • Look at trends, not just the level.

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