KPIOperations & Supply Chain

Subcontractor On-Time Delivery Rate

Percentage of subcontracted work packages delivered by the agreed programme date

What is Subcontractor On-Time Delivery Rate?

Subcontractor on-time delivery rate is the percentage of subcontract work packages delivered by their due date. It shows how reliable subcontractors are.

On construction and engineering projects, late subcontractors delay other trades and the whole programme.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Subcontractor Management
Industry
Construction & Engineering
Type
Lagging
Impact
Quality
Unit
%
Measurement frequency
Monthly
Formula
(Subcontract packages on time / Total packages due) × 100

How to calculate it

Divide subcontract packages delivered on time by total packages due, and multiply by 100.

For example, if 42 of 50 packages were delivered on time, the rate is 84%.

Track by subcontractor, and record the reasons for delays, since some are outside the subcontractor's control.

Where it is used

  • Managing subcontractors

    Compare reliability.

  • Choosing partners

    Award future work.

  • Protecting the programme

    Spot delays early.

How to improve it

Tips and common mistakes

  • Check whether delays are caused by others.
  • Share the programme early.
  • Keep records of delays.

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