KPIOperations & Supply Chain

Inventory Record Accuracy

Percentage of inventory records that match physical stock counts

What is Inventory Record Accuracy?

Inventory record accuracy is the percentage of counted stock items whose physical quantity matches the system record. It shows how much the inventory data can be trusted.

Inaccurate records cause stock-outs, over-ordering and wasted time, so accuracy is fundamental to good supply chain management.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Inventory Management
Industry
All Industries
Type
Lagging
Impact
Operational
Unit
%
Measurement frequency
Monthly / Quarterly
Formula
(SKU counts matching records / Total SKUs counted) × 100

How to calculate it

Divide the number of stock-keeping unit (SKU) counts matching the records by the total number of SKUs counted, and multiply by 100.

For example, if 940 of 1,000 SKUs counted matched the system, accuracy is 94%.

Decide on a tolerance, such as exact match or within a small margin, and use cycle counting to check items regularly.

Where it is used

  • Improving stock control

    Rely on system data.

  • Reducing stock-outs

    Fix inaccurate replenishment.

  • Supporting audits

    Show control.

How to improve it

Tips and common mistakes

  • Fix causes, not only the counts.
  • Focus on high-value and fast-moving items first.
  • Use scanning to reduce errors.

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