KPIOperations & Supply Chain

Enrolment Rate

Percentage of applicants who accept an offer and enrol in the institution or programme

What is Enrolment Rate?

Enrolment rate is the percentage of accepted offers that turn into enrolled students. It shows how many students who say yes actually arrive.

Students who accept but do not enrol create gaps in planning, so understanding the rate helps manage intake.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Enrolment & Admissions
Industry
Education
Type
Lagging
Impact
Revenue
Unit
%
Measurement frequency
Annual
Formula
(Students enrolled / Offers accepted) × 100

How to calculate it

Divide students enrolled by offers accepted, and multiply by 100.

For example, if 3,000 offers were accepted and 2,700 students enrolled, the rate is 90%.

Look at the reasons students do not enrol, and split by course and student group.

Where it is used

  • Forecasting intake

    Estimate actual numbers.

  • Reducing melt

    Keep accepted students engaged.

  • Planning resources

    Staff and space.

How to improve it

Tips and common mistakes

  • Engagement between acceptance and start is important.
  • Track by student group.
  • Use with retention measures.

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