KPIOperations & Supply Chain

Content Views / Streams

Total number of times content is viewed or streamed across all platforms in a period

What is Content Views / Streams?

Content views or streams is the total number of times content was watched or started across platforms in a period. It is the basic audience size measure for media.

It shows how much the audience uses content, and is the base for most other media measures.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Audience Engagement
Industry
Media & Entertainment
Type
Leading
Impact
Operational
Unit
#
Measurement frequency
Daily / Weekly
Formula
Sum of all content views or stream starts across platforms in period

How to calculate it

Add up all content views or stream starts across platforms in the period.

For example, if a service recorded 2,000,000 views on its app, 800,000 on the web and 200,000 on partner platforms, the total is 3,000,000.

Set a minimum viewing time to count as a view, and use the same rule everywhere, since platforms differ.

Where it is used

  • Measuring audience

    See how much content is used.

  • Comparing titles

    Rank content.

  • Reporting to partners and advertisers

    Give consistent numbers.

How to improve it

Tips and common mistakes

  • Views alone do not show quality.
  • Beware of double counting across platforms.
  • Filter out automated traffic.

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