KPIMarketing

Social Media Follower Growth

Rate of growth in the organisation’s social media following across platforms

What is Social Media Follower Growth?

Social media follower growth is the percentage change in an audience's number of followers over a period. It shows whether supporter and community reach is building.

For organisations that depend on supporters, a growing following is a sign that messages resonate and that the audience can be reached directly.

How this KPI is measured

Function
Marketing
Sub-function
Supporter Engagement
Industry
All Industries
Type
Leading
Impact
Operational
Unit
%
Measurement frequency
Monthly
Formula
((Followers end of period − Followers start of period) / Followers start of period) × 100

How to calculate it

Subtract followers at the start of the period from followers at the end, divide by followers at the start, and multiply by 100.

For example, if an account had 10,000 followers at the start of a quarter and 10,800 at the end, growth is ((10,800 - 10,000) / 10,000) x 100 = 8%.

Measure each platform separately and track engagement too, since a growing but silent audience adds little.

Where it is used

  • Tracking audience building

    See whether reach is growing.

  • Evaluating campaigns

    Check the effect of appeals and events.

  • Choosing platforms

    Focus on where the audience grows.

How to improve it

Tips and common mistakes

  • Growth slows as accounts get larger. Compare with your own trend.
  • Look at engagement to judge quality.
  • Avoid buying followers.

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