KPIOperations & Supply Chain

Net Operating Income (NOI)

Gross rental income less direct operating expenses, before financing and tax

What is Net Operating Income (NOI)?

Net operating income is the income a property earns after operating costs, before financing and tax. It shows how much the property itself produces.

It is the basis of property valuation and a key measure of how well a property is managed.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Property Management
Industry
Real Estate
Type
Lagging
Impact
Financial control
Unit
$
Measurement frequency
Monthly / Quarterly
Formula
Gross rental income − Operating expenses (excluding debt service)

How to calculate it

Subtract operating expenses, excluding debt payments, from gross rental income.

For example, if a property earns 250,000 in rent and has 90,000 of operating expenses, NOI is 160,000.

Include vacancy allowances, and exclude mortgage payments, depreciation and capital spending.

Where it is used

  • Valuing property

    Base value on income.

  • Judging management

    Track performance.

  • Planning investment

    Estimate returns.

How to improve it

Tips and common mistakes

  • Exclude financing costs so properties can be compared.
  • Be consistent about capital versus operating costs.
  • Watch collection and vacancy.

More Operations & Supply Chain kpi library

← All kpi library

Build better plans, faster

Join the waitlist for early access to curated insights, flexible templates, and rapid iteration across strategy, planning, and project management.