KPIOperations & Supply Chain

Graduation / Completion Rate

Percentage of enrolled students who successfully complete their programme within the standard timeframe

What is Graduation / Completion Rate?

Graduation or completion rate is the percentage of a cohort of students who graduate. It shows how many students who start a programme go on to finish it.

It is a key measure of institutional success and student support.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Student Outcomes
Industry
Education
Type
Lagging
Impact
Quality
Unit
%
Measurement frequency
Annual
Formula
(Students graduating / Total students enrolled in cohort) × 100

How to calculate it

Divide students graduating by total students enrolled in the cohort, and multiply by 100.

For example, if 720 of 1,000 students in a cohort graduated, the rate is 72%.

Follow each cohort for the full expected time, plus a set allowance, and compare by course and student group.

Where it is used

  • Measuring success

    Track finishing.

  • Supporting at-risk students

    Find groups needing help.

  • Reporting

    Meet requirements.

How to improve it

Tips and common mistakes

  • Allow enough time before measuring a cohort.
  • Look at differences between groups.
  • Some leavers transfer or return.

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