KPIOperations & Supply Chain

Mean Time to Repair (MTTR)

Manufacturing – average time to restore equipment following a failure

What is Mean Time to Repair (MTTR)?

Mean time to repair is the average time it takes to fix equipment after it breaks. It shows how quickly a maintenance team restores production.

Shorter repair times mean less downtime and lost output.

How this KPI is measured

Function
Operations & Supply Chain
Sub-function
Asset Management
Industry
Manufacturing
Type
Lagging
Impact
Efficiency
Unit
hrs
Measurement frequency
Weekly / Monthly
Formula
Total repair time / Number of repair events

How to calculate it

Divide total repair time by the number of repair events.

For example, if 5 repairs took a total of 20 hours, MTTR is 4 hours.

Decide whether it covers the wait for parts and the diagnosis time as well as the hands-on repair, and keep the same definition each time.

Where it is used

  • Reducing downtime

    Find delays in restoring service.

  • Planning spares and skills

    Stock parts and train staff.

  • Comparing sites

    Share best practice.

How to improve it

Tips and common mistakes

  • Include waiting time so the figure shows true downtime.
  • Use with mean time between failures.
  • Look at repair times by failure type.

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