KPILegal, Risk & Compliance

Contract Turnaround Time

Average days from contract request to fully executed agreement

What is Contract Turnaround Time?

Contract turnaround time is the average number of days from a contract being requested to it being signed. It shows how quickly the legal team, and the business, can get agreements in place.

Slow contracting delays deals and projects, so shorter turnaround supports the business.

How this KPI is measured

Function
Legal, Risk & Compliance
Sub-function
Contracts Management
Industry
All Industries
Type
Lagging
Impact
Efficiency
Unit
days
Measurement frequency
Monthly / Quarterly
Formula
Sum of days from contract request to execution / Number of contracts executed

How to calculate it

Add up the days from contract request to execution and divide by the number of contracts executed.

For example, if 60 contracts took a combined 1,500 days, the average is 25 days.

Split by contract type and complexity, since simple agreements should be far quicker, and look at time spent in each stage, including waiting on the counterparty.

Where it is used

  • Speeding up deals

    Reduce delay.

  • Finding bottlenecks

    See where contracts wait.

  • Planning legal capacity

    Match resource to demand.

How to improve it

Tips and common mistakes

  • Separate internal time from time waiting on the other party.
  • Speed should not cost quality or protection.
  • Segment by contract type.

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