KPISales

Commission-to-Revenue Ratio

Commissions paid as a percentage of revenue generated

What is Commission-to-Revenue Ratio?

Commission-to-revenue ratio is the percentage of revenue paid out as sales commission. It shows how much of income goes to reward the sales team.

It is a key cost measure, since commission plans that pay too much can hurt profit while those that pay too little can lose talent.

How this KPI is measured

Function
Sales
Sub-function
Sales Cost Management
Industry
All Industries
Type
Lagging
Impact
Financial control
Unit
%
Measurement frequency
Monthly / Quarterly
Formula
(Total commissions paid / Total revenue) × 100

How to calculate it

Divide total commissions paid by total revenue, and multiply by 100.

For example, if commissions of 240,000 were paid on revenue of 3,000,000, the ratio is 8%.

Compare with industry norms and with your margins, and check whether commission is driving the behaviours you want.

Where it is used

  • Managing sales cost

    Keep pay in proportion to revenue.

  • Designing plans

    Test the cost of a scheme.

  • Forecasting

    Budget commission cost.

How to improve it

Tips and common mistakes

  • Look at commission as a share of margin as well.
  • Simple plans are easier to understand and run.
  • Ensure plans comply with employment rules.

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