KPIInformation Technology

Patch Compliance Rate

Percentage of systems with critical security patches applied within the required timeframe

What is Patch Compliance Rate?

Patch compliance rate is the percentage of systems that receive required security updates within the agreed time. It shows how well an organisation keeps its software up to date.

Unpatched systems are one of the most common ways attackers get in, so high compliance is a core security control.

How this KPI is measured

Function
Information Technology
Sub-function
Cyber Security
Industry
All Industries
Type
Leading
Impact
Risk
Unit
%
Measurement frequency
Weekly / Monthly
Formula
(Systems patched within SLA / Total systems requiring patch) × 100

How to calculate it

Divide systems patched within the service level agreement (SLA) by total systems requiring a patch, and multiply by 100.

For example, if 920 of 1,000 systems were patched within the required time, compliance is 92%.

Set different deadlines by severity, with critical patches applied fastest, and track exceptions with a reason and an end date.

Where it is used

  • Reducing vulnerability

    Keep systems current.

  • Meeting policy and audit needs

    Show control.

  • Finding hard-to-patch systems

    Focus effort.

How to improve it

Tips and common mistakes

  • Test patches to avoid disruption.
  • Track unmanaged devices too.
  • Critical patches should have the tightest deadlines.

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